Shipping policy

At Boobcube, we strive to deliver your orders quickly and efficiently. Below is our standard shipping policy for retail products within Australia.

1. Shipping Locations

We currently offer shipping across Australia. We do not offer international shipping at this time.

2. Processing Times

  • All orders are processed within 1–2 business days of receipt. Orders placed on weekends or public holidays will be processed the following business day.
  • Once your order is processed, you will receive an email with tracking information (if available).

3. Shipping Methods & Costs

We offer the following shipping options (Via Australia Post)

  • Standard Shipping: Delivery within 5–7 business days.
  • Express Shipping: Delivery within 1–3 business days (subject to availability in your area).

Shipping Costs:

  • Standard Shipping: A flat fee of $10 for orders under $120.
  • Free Standard Shipping on orders over $120.
  • Express Shipping: A flat fee of $15.

Shipping fees will be calculated at checkout based on your location and the items in your cart.

4. Order Tracking

Once your order has shipped, we will send you a tracking number via email, allowing you to track your order in real-time. You can use this number to check the status of your delivery on the carrier's website.

5. Delivery Times

Delivery times are estimates and may vary based on factors such as weather, shipping carrier delays, and your location. Please note:

  • Standard shipping usually takes 5–7 business days.
  • Express shipping typically takes 1–3 business days (depending on location).

We do not guarantee delivery dates for standard shipping but will do our best to ensure timely delivery.

6. Shipping Delays

While we aim to ship all orders promptly, certain circumstances beyond our control (e.g., public holidays, carrier delays, or weather conditions) may cause shipping delays. We will notify you of any significant delays, but we cannot be held responsible for shipping delays caused by the carrier.

7. Missing or Lost Orders

If your order does not arrive within the expected delivery timeframe or if you believe it may have been lost, please contact us at  info@boobcube.com.au. We will work with the carrier to resolve the issue and ensure you receive your order.

8. Shipping Address

Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders sent to incorrect addresses provided by customers. If you notice an error with your shipping address, please contact us as soon as possible at info@boobcube.com.au

9. Returns & Exchanges

For information on returns and exchanges, please refer to our [Refund Policy](link to refund policy).

10. Contact Us

If you have any questions about shipping, or need assistance with tracking your order, please contact our customer support team at info@boobcube.com.au or call. We are here to help!

Thank you for shopping with Boobcube! We appreciate your business and are committed to delivering your order as quickly and securely as possible.